Starbucks Brand Changes Logo Design to Remove Name and Coffee

Starbucks Changes Logo Design Removing Name and Coffee - Photo courtesy of Starbucks/AP
Starbucks Changes Logo Design Removing Name and Coffee - Photo courtesy of Starbucks/AP
Starbucks unveils new logo design that drops "Starbucks" and "Coffee" but keeps mermaid siren. Brand change is strategy for company to market new products.

Starbucks, one of the most popular coffee houses in the world, has unveiled a new logo design on January 5, 2011 that positions the brand to evolve into new products and markets.

The announcement was met with mixed feelings from long-standing Starbucks customers who question the change in their beloved coffee brand’s logo design. The company maintains that this new brand strategy better positions them for growth in new markets worldwide and enables them to offer new products beyond coffee.

Starbucks Corporate Logo Design Changes

The new Starbucks corporate logo will undergo the following visual changes:

  • Green circle or ring around mermaid image (known as their “siren”) will be removed
  • Words “Starbucks” and “Coffee” will be removed
  • Mermaid siren image will remain, but become green

The logo change is not the first experienced with the Starbucks brand. This will be the forth evolution of the logo brand since the company started nearly 40 years ago. The original company logo in 1971 was brown and included the words “Starbucks Coffee Tea Spices”. The second logo rendition in 1987 evolved to a double ring green circle with a slightly changed mermaid image and simply the words “Starbucks Coffee”. The last logo change in 1992 introduced a more modest version of the mermaid siren image with flowing hair.

The formal company announcement made on Starbucks.com was met with strong opinions from customers on the brand change. Many loyal customers posted their response to the news on the company blog noting their displeasure with the brand change.

Marketing Strategy behind Starbucks Brand Change

According to Starbucks.com, the logo change better positions their brand for future aspirations. The company blog notes that the Starbucks brand continues to embrace their heritage but will “also ensure we remain relevant and poised for future growth”.

More specifically, Starbucks clearly stated that their logo change will position their brand to offer and market non-coffee products. Starbucks CEO Howard Schultz stated it signifies their intent to “think beyond coffee”. Eliminating the word “coffee” in the logo design is a first step in transitioning the brand to be known for more than just coffee products. Their worldwide presence in over 16,000 neighborhoods in over 50 different countries gives them an excellent launching pad for marketing new products to their vast customer base.

The marketing strategy of only using the well-known mermaid siren is relying on the idea that customers will recognize the brand without the Starbucks name and continue to feel the same emotional connection to the brand. Similar big brand logo changes in recent years, such as the Gap logo, resulted in a roll-back of the logo change due to consumer resistance. However, Starbucks executives insist the changes to their logo signify the brand image changes already underway with the company and their product line.

Starbuck’s customers can expect to see the logo change transition to start taking place by spring 2011, coinciding with the 40th anniversary celebration of the well-known brand.

Sources: Starbucks, AdAge.com

Diane Seltzer, Topic Editor, Diane Seltzer

Diane Seltzer - Diane is a branding, pr and social media marketer with experience ranging from advertising to corporate marketing and consulting.

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Comments

Jan 7, 2011 11:17 AM
Guest :
Starbucks Coffee. Still a bit of a branding mug?

Starbucks has decided to modify aspects of its visual identity (name / logo) and in-store brand experience. The name Starbuck’s Coffee has been dropped to leave the current logo of a siren (errr, that’s just a mermaid to you and me). The famous Starbucks mugs are to be replaced by bone China no less. Starbucks made these changes because Starbucks it wants to expand its brand’s presence in groceries (where it already sells tea and ice creams) whilst responding to increasingly sophisticated coffee consumers and stiff high street competition.

Wavelength’s view? From a visual side this branding heavy weight may have taken three steps one once. Removing the name, the word coffee and the logo. Bad move. If the brand wants to spread its brand wings beyond coffee removing the word “coffee” from the name / logo makes sense. Not many people say I’ll have a Starbuck’s coffee now. The word coffee is redundant and in Starbuck’s case is strategically restrictive.

Two issues are of note…...

First, why remove the name Starbucks? The brand equity surrounding this name is huge ($3,339m according to Interbrand’s 2010 survey). Talk about shooting yourself in the foot.

Second, when you look at the logo can you honestly say that you ever paid any attention to it? Probably not. Closer inspection of the logo begs the question “what does it mean?” Strong logos are metaphors for meaning. They convey a concept, promise or deeper meaning and ‘work’ for the brand in this way. Citi bank and the umbrella indicating protection is a classic example. I do wander what the Starbuck’s Siren is intended to signify. Now the text has gone the logo will have to work harder to convey the brand concept. Much harder. We wonder if it works at all. Starbucks should have phased out the word ‘coffee’, established the brand and its name in new markets using its current visual identity. It is debatable if the name Starbucks should ever be phased out given its equity. It if is this still leaves the problem of a logo which appears to have very little metaphorical meaning. It leaves me thinking. What’s the brand concept and how does this logo convey that. Answer. Don’t know.

However, it’s not all doom and gloom. Starbuck’s clearly understands the role of other tangible cues as a part of delivering its brand experience. This is why it’s phasing out the mugs. Yes, they may remove themselves from that homely feel so cleverly created by the sofas, papers and scrumptious cakes. If they want to go slightly up market I suspect similarly conspicuous changes will happen in their outlets. Modifications to art, menu and music may all be examples of how the brand experience is taken up market.

Final comment. The re-appointed Starbuck’s CEO, Donald Shultz says this is a “meaningful update”. I just wonder if it’s an exercise in explicit management control.
Lets watch this space and hope Starbuck’s isn’t another Gap waiting to happen. It may mean the Starbucks mugs can still be found elsewhere.
Jan 23, 2011 12:31 PM
Guest :
The green circle is how I recognized Starbucks from far away!! Green Circle....how I will miss thee (and probably the coffee shops along the way!)
Feb 3, 2011 4:23 AM
Diane Seltzer :
I agree that changing roadside signs to the new brand logo is not only going to be a huge expense for Starbucks, but it may be harmful to their business because their new logo design does not appear to stand out as well. There logo change is likely to be a long process and the long transition will hopefully help ease brand recognition issues.
Apr 1, 2011 1:37 AM
Guest :
I like your blog you are great Thank for sharing.
Jul 6, 2011 9:54 AM
Tracy Dye :
Great article Diane! I'll still drink it even if the logo doesn't have much POP. However, what happened to the rumor that Starbucks was bringing out a 30-something ounce size called the Trente?? The caffeine addict in me was excited about that lol
Jul 6, 2011 1:06 PM
Diane Seltzer :
Thanks Tracy! Not sure I can shed any light on the 30 oz Trente (boy that will keep you up at night!) but I do see that the Starbucks logo change has slowly been transitioning... I'm sure it will still be a while before we see the Starbucks brand change on all the store signs. Maybe the Trente is on the back burner for now? ;)
6 Comments
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