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What are Good Customer Service Skills?
Article
Customer service skills can be a valuable asset when dealing with the public in any vocation that requires it.
Sep 18, 2010
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Rachel P Ricucci
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How to Prepare for a Customer Service Interview
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All job interviews are not created equal. Here are 3 easy tips for acing the customer service interview!
Feb 28, 2010
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Judith Fernandez
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Taking Good Customer Service Home
Article
Customer service is integral to many careers and roles. But the ideas can also be utilised in the home to promote family harmony and team work
Aug 16, 2010
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Paula Thomas
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How to Build Skills for a Customer Service Environment
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Fine-tuning customer service skills enhances service delivery, resulting in improved customer relations, increased productivity and client retention.
Nov 25, 2011
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Gail Kaufman
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Five Tips for Excellent Customer Service
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Excellent customer service is crucial to business organizations. Hence, the following are five tips for excellent customer service.
Mar 13, 2011
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John Louie Ramos
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Customer Service: Dealing With Bad Restaurant Customer Service
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Dealing with bad customer service in restaurants can be frustrating, but it doesn't have to be. There are simple ways to handle problems with servers.
Aug 19, 2010
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Bailey Shoemaker Richards
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Good Phone Etiquette for Customer Service Representatives
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Customer service representatives should practice proper business phone etiquette to deliver outstanding customer service and improve business image.
Jul 14, 2010
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Amber Hunter
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Insurance Customer Service Representative
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Insurance is more than making a sale and binding coverage. Once a sale is confirmed, it becomes all about keeping the client happy. Unhappy clients don't stick around.
Oct 6, 2009
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Felicia A. Williams
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Custom Writing Services
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Multimedia production and custom writing services have been dramatically simplified in the last decade thanks to new tools that facilitate creativity through data reuse.
Feb 20, 2010
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Antonis Hontzeas
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How to Talk to Customer Service
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Want to leave an effective complaint with customer service? Avoid common mistakes by using these tips.
Jan 3, 2011
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Pixie Alexander
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Providing Outstanding Customer Service
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How you handle customer complaints and inquiries are remembered more than great customer service experiences
Feb 24, 2011
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Kathy Duff
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Improving Customer Service
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Making customers happy is extremely important in today's competitive marketplace.
Apr 16, 2009
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Katelyn Thomas
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Customer Service Skills May Give Businesses Competitive Edge
Article
Find simple ways to offer excellent customer service in order to foster customer satisfaction and loyal clientele, which may increase profits.
Jul 3, 2010
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Katrena Wells
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Customer Service Mistakes and Tips for Small Businesses
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Some customer service related situations can affect a business's income. These situations and their solutions are presented in this article.
Nov 27, 2010
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Mina Raz
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More Phone Etiquette Tips for Customer Service Representatives
Article
This second installment in a series on good phone etiquette shares more tips with customer service representatives in a call center environment.
Jul 15, 2010
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Amber Hunter
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Building an Exceptional Customer Service Team
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Delivering exceptional customer service can help differentiate your organization from your competition.
May 9, 2011
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Lucia Jenkins
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Review of New Book on Customer Service
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Good customer service begins with good employee relations. New book on customer service explores integrating high-tech and workplace culture.
May 17, 2012
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Patricia Faulhaber
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Customer Service Mistakes That are Made Everyday
Article
Investing money to gain customers is pointless if customer retention isn't equally important. Common courtesy and excellent customer service will keep them from leaving.
Nov 2, 2009
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Deborah Read
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10 Tips for Achieving Good Customer Relations
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Good customer service and relations are the key elements which drive business. These tips are designed to help keep the focus on that aspect of business.
Sep 10, 2010
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Tony De Vita
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Waitress Tips and Difficult Customers
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Waitresses earn tips with good service and not rushing customers. Waitresses earn more tips by serving more people after the first customers leave.
Oct 3, 2009
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Beth Taylor
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