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What are Good Customer Service Skills? Article 
Customer service skills can be a valuable asset when dealing with the public in any vocation that requires it.
Sep 18, 2010 - Rachel P Ricucci
How to Prepare for a Customer Service Interview Article 
All job interviews are not created equal. Here are 3 easy tips for acing the customer service interview!
Feb 28, 2010 - Judith Fernandez
Taking Good Customer Service Home Article 
Customer service is integral to many careers and roles. But the ideas can also be utilised in the home to promote family harmony and team work
Aug 16, 2010 - Paula Thomas
How to Build Skills for a Customer Service Environment Article 
Fine-tuning customer service skills enhances service delivery, resulting in improved customer relations, increased productivity and client retention.
Nov 25, 2011 - Gail Kaufman
Five Tips for Excellent Customer Service Article 
Excellent customer service is crucial to business organizations. Hence, the following are five tips for excellent customer service.
Mar 13, 2011 - John Louie Ramos
Customer Service: Dealing With Bad Restaurant Customer Service Article 
Dealing with bad customer service in restaurants can be frustrating, but it doesn't have to be. There are simple ways to handle problems with servers.
Aug 19, 2010 - Bailey Shoemaker Richards
Good Phone Etiquette for Customer Service Representatives Article 
Customer service representatives should practice proper business phone etiquette to deliver outstanding customer service and improve business image.
Jul 14, 2010 - Amber Hunter
Insurance Customer Service Representative Article 
Insurance is more than making a sale and binding coverage. Once a sale is confirmed, it becomes all about keeping the client happy. Unhappy clients don't stick around.
Oct 6, 2009 - Felicia A. Williams
Custom Writing Services Article 
Multimedia production and custom writing services have been dramatically simplified in the last decade thanks to new tools that facilitate creativity through data reuse.
Feb 20, 2010 - Antonis Hontzeas
How to Talk to Customer Service Article 
Want to leave an effective complaint with customer service? Avoid common mistakes by using these tips.
Jan 3, 2011 - Pixie Alexander
Providing Outstanding Customer Service Article 
How you handle customer complaints and inquiries are remembered more than great customer service experiences
Feb 24, 2011 - Kathy Duff
Improving Customer Service Article 
Making customers happy is extremely important in today's competitive marketplace.
Apr 16, 2009 - Katelyn Thomas
Customer Service Skills May Give Businesses Competitive Edge Article 
Find simple ways to offer excellent customer service in order to foster customer satisfaction and loyal clientele, which may increase profits.
Jul 3, 2010 - Katrena Wells
Customer Service Mistakes and Tips for Small Businesses Article 
Some customer service related situations can affect a business's income. These situations and their solutions are presented in this article.
Nov 27, 2010 - Mina Raz
More Phone Etiquette Tips for Customer Service Representatives Article 
This second installment in a series on good phone etiquette shares more tips with customer service representatives in a call center environment.
Jul 15, 2010 - Amber Hunter
Building an Exceptional Customer Service Team Article 
Delivering exceptional customer service can help differentiate your organization from your competition.
May 9, 2011 - Lucia Jenkins
Review of New Book on Customer Service Article 
Good customer service begins with good employee relations. New book on customer service explores integrating high-tech and workplace culture.
May 17, 2012 - Patricia Faulhaber
Customer Service Mistakes That are Made Everyday Article 
Investing money to gain customers is pointless if customer retention isn't equally important. Common courtesy and excellent customer service will keep them from leaving.
Nov 2, 2009 - Deborah Read
10 Tips for Achieving Good Customer Relations Article 
Good customer service and relations are the key elements which drive business. These tips are designed to help keep the focus on that aspect of business.
Sep 10, 2010 - Tony De Vita
Waitress Tips and Difficult Customers Article 
Waitresses earn tips with good service and not rushing customers. Waitresses earn more tips by serving more people after the first customers leave.
Oct 3, 2009 - Beth Taylor